Queensland Art Gallery Annual Report 1994-95

Information Technology All staff in the sub-program undertook Security Appreciation Courses and participated in ' best Information technology has continued to expand practice' workshops based on client service and with the business management information system interpersonal skills. being extended to all but two sections of the Gallery. The installation of the point-of-sale computerised system for the Gallery Shop was completed with minimal disruption to staff and trading activities. The system has been extremely successful, simplifying many functions such as stocktakes and point-of– sale transactions. The development of a database to streamline the production of entree cards for Gallery openings has been completed. This system, although in operation for only a few months, has proved itself to be extremely cost effective by greatly reducing staff time previously required and enabling the in-house production of customised cards. The system is being extended to incorporate a Gallery- wide mailing list and document tracking system with the capacity to dynamically link the data to other applications in a graphical environment. Future direction for the Gallery will include the imaging of the Collection by enlisting, where possible, other government expertise or outsourcing arrangements. It is anticipated that from the capture of this data, imaging and multimedia databases will be developed. Protection & Services This sub-program provides an effective protection service to ensure the safety of staff, visitors and Gallery property and to provide support services to a wide range of Gallery activities. Four team leaders were appointed to the Protection and Services Unit to improve outcomes by focusing on communications, client needs and developing 'teams' within the Unit. Gallery attendants were redesignated Protection and Services Officers to better reflect the focus of the sub-program and the work performed by the staff. The Gallery's security and emergency systems continued to be reviewed and updated to ensure applicability. A pool of casual Protection Officers was recruited to supplement the number of permanent staff needed during major exhibitions. Workplace Health and Safety functions were transferred to this sub-program. Seven staff members of the Gallery successfully completed workplace health and safety representative's courses. The team leaders and the Protection and Services Coordinator undertook training as Safety Officers. As a result a Safety Officer will be on duty whenever the Gallery is open. KOZIC, Maria Australia b.1957 Cum,cs 1987 (one of five panels)