Queensland Art Gallery Annual report 1999-2000

Cor3ora,_e S rvic s INFORMATION TECHNOLOGY redeveloping the Gallery's client-contact database and Gallery IT had four main objectives for the year. These event-management information systems, to minimise the were to ensure that: cost associated with Gallery-related m a i l - c u t e . The euimnt database needs to be updated as the Gallery reclutreutents • the upgrade of the Gallery's computer systems was become increasingly sophisticated. The Gallery a i n i s to Y21< compliant; have a new, single database in place by 2001 • high-speed communication systems were installed In addition to realising a new contact client to operate with the emerging imaging technologies; database, the following pro,](,, ' 1ttie been identified lot • the entire computer system was upgraded to be implen 'niation over the ccx' lout 32-bit compliant so that the Gallery could interface with other organisations' technologies around the • Expand the availability ol inlormanon on the world; Collection for ongoing research and public access, • the Gallery's client-contact databases were including publication on the Gallery's website. rationalised. • Implement a secure e-commerce system for online ticket sales, membership subscriptions and Gallery Preparation and implementation of the Y2K-compliant Store sales. upgrade took a total of 18 months, being completed in • Develop a staff Intranet for improved internal December 1999. The completion of this project achieved communication and dissemination of information. the integration of a new email system, an upgrade of • Develop an on-site touch-screen information kiosk software, and a high-speed Internet connection via a system for Gallery visitors. fibre-optic ring. The project put the Gallery on a level • Upgrade and refine the Colleeuon nianagernent compatible with the rest of the world, enabling better information system, including internal access to communication with other organisations and greater digitised images and improved integration with the useability. This high-speed Internet connection has made Gallery's internal network and website access to the Gallery's Collection more effective, enabling • Improve integration of the Gallery's word processIng people around the world to view digitised images of s\ cems with its desktop publishing sysient. Gallery works. Similarly, it gives members of the broader community access to art works that they may never The Gallery places great importance on maintaining otherwise see. accurate and current information systems accessible to Due to the Gallery's emphasis on providing greater all clients. Effective public access to the Gallery and its access to its Collection and better service to its clients, information systems will ensure that people can easily the Gallery adopted a new fibre-optic system to ensure obtain information on the Gallery's Collection, resources, the emerging high-speed technology needed for its services and programs, including exhibitions. imaging technology would be met. The Gallery is now able to deliver state-of-the-art digital images of the COMMERCIAL SERVICES Collection for public viewing and participate in the During 1999-2000, the Board proposed to undertake National Network for the Scientific Analysis of Art Work the following commercial and fundraising activities: by undertaking research using the latest in Vidicon infra- • Merchandising through the Gallery Store and red technology in computers to analyse under-drawings special exhibition shops and under-paintings of art works. • Hiring of Gallery spaces Currently, the Gallery is working towards 0 Leasing of the Gallery Bistro